How to Solve this problem?---"Access violation"

Access violation at address 0059EACC in module ‘VMProtect.exe’. Read of address 0000001C

Please provide us more detail information.

when i am useing vmp to protect my soft(type F9) ,vmp notice this
then vmp stop

Please send us the project (original exe/dll+map+vmp files) that has this problem.

my soft is selling so i can not provide the file
i want to know how to solve these problems generally

Unfortunately we can not help you to solve this problem because we don`t know what is a problem.

:cry: