I purchased a one-year VMProtect license in 2023, but I did not renew it last year as I was not working in the software industry at the time.
I would now like to renew my license. I still have access to the original renewal link from my previous purchase — may I use that link to continue the renewal process, or do I need to purchase a new license?
Thank you for your assistance.
It is enough to purchase an yearly subscription:
https://vmpsoft.com/order?products[1][id]=35518
I have already purchased a new one-year subscription, but I haven’t received the updated version of the software. Could you please help resend it to me?
Did you check a spam folder for your mailbox?
The previous issue has been resolved, but now I have a new problem. I noticed that your explanation mentioned Outlook blocking the SMTP server. Can I change my email address?
You should send such request from registered email.
The email address associated with this forum account is my renewal email address. However, I am unable to send any messages to you via Outlook. Could you please help me with this issue?
Unfortunately we are unable to solve your problems with your Outlook account. You should ask the Outlook’s support directly.
I can try sending it. Which email address should I send it to?
I emailed info@vmpsoft.com from my registered Outlook account. Did you get it?