Hi,
I contacted your support email which is:
info@vmpsoft.com
But no one reply. It has being 3 days already. Can you please check the email and reply.
We did not receive any emails from you.
I was sent support an inquiry 2 days ago through the contact form but haven’t yet received a reply, now sending an e-mail to info@vmpsoft.com .
this matter has been solved through im chat, thanks for Mr Vano 
, great support and patience.